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We all need help from time to time...

Crisis & Emotional Support
Support  from Abuse

We can all experience situations where we need help staying safe from abuse. You can get help from:

  • National Domestic Abuse Helpline
    A team of highly-trained, female advisors who can help you understand options and increase safety.
    Tel. 0808 2000 247 (Open 24/7, 365 days a year)


Practical Support

Sometimes we have practical difficulties that are the source of or add to our distress. For Advice & Support contact:

  • Citizens Advice
    Can provide free confidential advice and support about a range of issues online, via phone or in person

  • Shelter
    Housing advice helpline
    Tel. 0808 800 4444 (Mon-Fri: 8am-8pm; Sat-Sun: 8am-5pm)

  • Money & Mental Health Service
    Clear practical advice & support for anyone experiencing issues with money & mental health.

  • StepChange:
    Can provide free confidential Debt Advice & plans to solve debt issues.

  • Turn2us
    Provide advice & support to prevent financial insecurity. Includes a benefits calculator & online grants finder.

Supporting diverse groups

Many communities are underserved in our society, below are some support services for some key types of support that cater to some of these communities:

  • Voades UK
    Telephone counselling service for Spanish and Portugese speakers.
    Portuguese Helpline: 020 7078 7676 (4-10pm)
    Spanish Helpline: 020 7744 0471 (8am - 8pm)

  • Muslim Community Helpline
    A free confidential helpline for Muslim people of all ages & gender. Call 0208 904 8193 or 0208 908 6715 during helpline hours (helpline hours on website).

  • Southhall Black Sisters
    Free confidential helpline & Advocacy for women & girl's. They also provide 1-1 support for those with No recourse to public funds. Tel: 020 8571 0800

  • Galop - LGBTQ Anti Abuse charity
    The provide free confidential support to LGBT+ people who have experienced abuse & violence.
    Tel: 0800 999 5428 or via webchat on website.
    (Mon - Thurs 10-8.30pm, Fri 10-4.30pm).

  • LGBTQ Consortium
    A national specialist infrastructure & membership organisation for LGBT+ services. They provide an online directory of projects, groups & services supporting LGBT+ people across the UK.

  • Report-it (True Vision)
    A confidential & anonymous-offering online hate crime reporting centre in partnership with the police, for anyone who has been the victim of crimes motivated by hostility or prejeduice towards their identity. This includes the following types of hate crimes:

    Sexual Orientation
    Other; age, gender or 'alternative sub-culture'

    They also provide a list of independent organisations that can offer support to broken down by identity/community.

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